Privacy policy

This Privacy Policy explains how The Royal Hound (“we,” “us,” or “our”) collects, uses, and protects personal information obtained through our website and related services. By using our website, you agree to the terms of this Privacy Policy.

1. Use of SquareSpace Services

Our website and online store are hosted and operated through SquareSpace, Inc. As such, we rely on and adhere to the privacy practices established by SquareSpace. All data transmitted, processed, or stored through our website is subject to SquareSpace’s Privacy Policy, which governs how your information is collected and protected.

You can review SquareSpace’s official Privacy Policy here: https://www.squarespace.com/privacy

2. Information We Collect

We may collect limited personal information that you voluntarily provide when you:

  • Make a purchase or create an account,

  • Subscribe to communications, or

  • Contact us via email or forms.

This information may include your name, email address, shipping and billing details, and payment information. Payment data is processed securely through SquareSpace and its payment partners — we do not store or have direct access to full credit card details.

3. How We Use Your Information

We use personal information solely for legitimate business purposes, such as:

  • Fulfilling and managing orders,

  • Communicating with you about purchases or inquiries,

  • Improving our website and customer experience, and

  • Complying with legal obligations.

We do not sell or rent personal information to third parties.

4. Data Security

We follow industry-standard practices to protect your personal information. All transactions are encrypted through SquareSpace’s secure payment gateways.

5. Cookies and Analytics

Our website may use cookies and similar tracking technologies to enhance your browsing experience and measure website performance. These features are managed through SquareSpace’s built-in analytics and cookie systems.

You may adjust your browser settings to refuse cookies, but doing so may limit certain site functions.

6. Third-Party Services

Certain third-party service providers (such as payment processors or shipping carriers) may collect or process your data as necessary to complete your transactions. These providers have their own privacy policies, which we encourage you to review before providing personal information directly to them.

7. Changes to This Policy

We may update or revise this Privacy Policy from time to time. The revised version will be posted on this page with an updated effective date. Continued use of our website constitutes acceptance of any modifications.